At StarsCo, customer satisfaction is our priority. We allow customers to request a replacement or exchange within 15 days of receiving their product. The product must be returned in its original condition, unused, and with proper packaging.

Conditions for Return & Exchange

1. What should you do before returning a product? • Keep the product in its original packaging. • Ensure all original tags, accessories, manuals, and invoices are included with the product.


2. What products are eligible for return or exchange?
• Damaged or defective products.

• Wrong products delivered compared to the order placed.

• Missing items from the package.

• Incorrect size or sports apparel fitting issues (subject to availability).

3. How to request a replacement or exchange?
• Raise a request within 15 days of receiving the product.
• If the product arrives damaged, please inform the delivery executive immediately or contact our support team with images of the damaged item.
• If the product received is different from what was ordered, contact us within 15 days of delivery.

Contact Us
If you have any questions regarding our Return & Exchange Policy or need assistance, please contact our Customer Support team:
• Email: customersupport@starCo.com
• Phone: +91-9990041021
• Hours: Monday to Friday, 9 AM to 5 PM EST

Thank you for choosing StarsCo. We value your business and look forward to serving you again.
Sincerely,
The StarsCo Team